Posted by: qmaxim | January 23, 2009

interview with ASQ ex president

Please checkout the interview by ASQ (American society for Quality) ex president’s (E M Keim ) India
visit.
I found this to be quite informative.
http://www.livemint.com/Articles/2009/01/19205339/Using-quality-to-gain-an-edge.html

Few inferences could be drawn:
1. Holistic view of Quality has to be taken rather than quick fix solution.
2. In medium to long run it leads to improved profitablity
Comments appreciated.

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